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Orders & Payment

Can I cancel my order?

Our dispatch process is automated for fastest possible turnaround. Order fulfilment process starts as soon as the order is placed - production commences for the made to order items and postage consignment is generated. Generally, the order can not be

How do international purchases work for different currencies?

All payments on Uggs.com.au are processed in Australian Dollars. Display of prices in currencies other than Australian Dollar are estimates and should be used for informational purposes only. No matter what currency is selected, once you proceed to t

I have a coupon code. How do I use it?

You can apply your coupon code at the checkout. Simply enter the code into the ‘Coupon Code’ box and click ‘Apply Coupon’. Each coupon has unique terms and conditions. If you’re having difficulties using your coupon please contact our customer servic

Is it safe to use my credit card on Uggs.com.au?

Yes! We understand that the safety of your personal information is extremely important to you. We use globally accepted best practice electronic and physical security measures to protect your personal data including your credit card details from unau

What payment options do you offer?

We have the following payment option available:.

Can I change/add/remove items on my order?

Our dispatch process is automated for fastest possible turnaround. Order fulfilment process stats as soon as the order is placed - production commences for the made-to-order items and postage consignment is generated. Generally, the order can only be

I have an e-gift card. How do I use it?

You can apply your gift card number at the checkout. Simply enter the code into the ‘Discount code or gift card’ field and click ‘Apply’. Gift cards are valid from 3 years from date of purchase. For full terms please refer to Gift Cards page. If you’